Liability Information 

I represent and warrant that I am in good physical health and do not suffer from any medical condition which would limit my participation in anything offered at Kind Roots Yoga. I understand that it is my responsibility to consult with a physician prior to and regarding my participation in any of the programs, community classes, or massage therapy. I understand the risks associated with the activities offered by Kind Roots Yoga and I agree to follow all instructions so that I may safely participate in all of these activities.
I hereby WAIVE AND RELEASE Kind Roots Yoga LLC, its owners, employees, massage therapists, and instructors from any claim, demand, cause of action of any kind resulting from or related to my participation in the programs offered at the facility. In taking part in any activities at Kind Roots Yoga, I understand and acknowledge that I am fully responsible for any and all risks, injuries, or damages, known or unknown, which might occur as a result of my participation in all activities. I have read the above release and waiver of liability and fully understand its content. I am legally competent to move forward in registering in a program offered through Kind Roots Yoga and voluntarily agree to the terms and conditions stated above.

Cancellation Policy

We appreciate that you've chosen us for your yoga or massage and bodywork needs. To provide the best service possible to our clients we have implemented the following policies

Cancellation Policy

We respectfully ask that you provide us with a 24-hour notice of any schedule changes or cancellation request. Please understand that when you cancel or miss your appointment without providing a 24-hour notice we are often unable to fill that appointment time. This is an inconvenience to your instructor / therapist and also means our other clients miss the chance to receive services they need. For this reason, you will be charged 100% of the service fee for each session. We also reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur.

We understand that emergencies can arise and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request you cancel your session. Inclement weather may also result in need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather and we ask that you do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis.

Late Arrival Policy

We request that you arrive 5-10 minutes prior to your appointment time to allow time to fill out any required paperwork as well as answer any intake questions your therapist may have. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if this ever occurs so we can do our best to accommodate you. Appointment times are reserved for each client, so oftentimes we cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival. In return we will do our best to be on time, and if we are unable to do so we will add time to your session to make up for our late arrival or adjust the service charge accordingly.

Inappropriate Behavior Policy

Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and refusal of any and all services in the future. You will be charged the full service fee regardless of the length of your session. Depending on the behavior exhibited we may also file a report with the local authorities if necessary. Treat your therapist with respect and dignity and you will be treated the same in return.